Steep & Cheap Reviews

Despite reading poor reviews, I did not have an issue with S & C the first time I ordered. However, this time I did not receive my full order. Customer service was entirely unapologetic. Don't waste your time this website is a joke.

Don't waste your time. They couldn't even get me a simple order. Use Moosejaw or one the many other options for outdoor gear.

I have had trouble receiving two deliveries in a row due to their use of what must be the least reliable shipper in the country, Lasership. This shipper has a perfect record of losing or at least delaying delivery of my packages

Just ordered a Moose Knuckle Coat on clearance at a great price and I told myself that I’d write a review for Steep and Cheap if it went well considering all the terrible reviews. Check the prices against Backcountry.com, since they’re sister companies, but Steep and cheap was still more affordable even though shipping wasn’t free. Hence the four stars, bc there were no promo codes or anything.

My coat shipped within two days and was in perfect condition. It was a great price on a quality coat. I paid for standard shipping instead of economy and it was shipped with Lasership. I also didn’t have any issues with shipping or arrival, but be aware that S&C’s policy is that it’s out of their hands once its been shipped. Still, my coat arrived in a timely manner, in perfect condition and at a great price. I would purchase again but probably just settle for economy shipping (UPS to USPS).

I received two camping stools from this company. One had a cracked plastic foot on one leg. I requested a replacement plastic part over a dozen times and they have not responded to me in any case at any time. I would never buy anything from them again and will be disputing my Credit Card charge tomorrow.

I ordered a pair of ski boots and bindings on a Sunday night and paid for 3-5 day shipping so I could have them mounted for a weekend trip to Mt. Adams. The whole week their tracking system said that S&C had created a label but OnTrac hadn't received the package yet. On day 6, I called OnTrac to verify... they haven't seen the package. I called S&C and they tried to blame it on On Trac. I finally got the gearhead to admit that they lost my order. I threatened to cancel the order and they agreed to re-ship it overnight. That was Tuesday and today is Thursday. UPS' tracking system says that S&C has created a label but that UPS hasn't received the package yet. S&C's tracking system says that it has shipped and will arrive today. THEN, I got another email from someone who told me that the order is a split shipment and that one item is coming from Utah and one is coming from Virginia. WTF? I can't get a straight answer out of anyone and they certainly aren't opposed to lying to you. Now I can't even get them to respond.

After reading the terrible reviews I was hesitant, but decided to take a chance since the hard to find boots I wanted were 50%. They arrived within two days and were exactly what I ordered. Very satisfied!

I bought an expensive jacket that arrived with a defective zipper. The vendor is charging me return shipping for their garbage.

I bought an expensive jacket that arrived with a nonfunctional zipper. The vendor is charging me return shipping for their garbage.

There have been changes and yes times items I was slightly confused about. This is an auction site, with gear from previous years. Yes I've had snags in socks, or ordered too small or big. That's on me for not getting a measurement. Steep n cheep has been with me all over the world and I got to sat I know I can always find a deal. I keep my expectations real and the products are legitimate so I find this company and it's other affiliates affordable and convenient.